Website: https://obrentcar.com/
Contact: +355 67 201 1174
Email: info@obrentcar.com
1. Introduction
At OBRENT Car Rental Albania, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or rent a vehicle from us.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. What Data We Collect
We may collect the following types of data:
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Personal Information: Name, email address, phone number, address.
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Driver Information: Driving license number, expiration date, issuing country.
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Booking Information: Rental dates, locations, vehicle type, payment method.
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Payment Data: Partial card information (last 4 digits), billing details (processed securely).
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Device & Usage Data: IP address, browser type, device information, pages visited (via cookies or analytics tools).
3. How We Use Your Data
We use your data for the following purposes:
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To process and manage your car rental reservation.
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To verify identity and ensure rental eligibility.
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To communicate important booking or support-related updates.
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To comply with legal obligations and insurance requirements.
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To improve website functionality and user experience.
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To send marketing or promotional offers (only if you opt-in).
4. Legal Basis for Processing
We process your personal data based on:
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Your consent (e.g., newsletter signup).
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The performance of a contract (e.g., rental booking).
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Legal obligations (e.g., compliance with tax or road safety laws).
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Our legitimate interests (e.g., security, customer support).
5. Data Sharing
We do not sell or rent your data. We may share data with:
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Payment processors (e.g., for credit card transactions).
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Insurance providers (in case of accidents or claims).
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Authorities (when required by law enforcement or court order).
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Technical service providers (e.g., website hosting, analytics).
All third parties are required to keep your data secure and use it only for the purpose provided.
6. International Data Transfers
If you are outside Albania and provide us your information, please note that your data will be processed in Albania. We follow GDPR-compliant safeguards for international data transfers when applicable.
7. Your Rights Under GDPR
As an EU data subject, you have the right to:
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Access your personal data.
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Request correction or deletion of your data.
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Object to or restrict processing.
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Withdraw consent at any time.
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Request data portability.
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File a complaint with the Commissioner for the Right to Information and Protection of Personal Data (IDP Albania) or your local authority.
To exercise any rights, contact us at: info@obrentcar.com
8. Data Security
We implement industry-standard security measures to protect your personal data, including:
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SSL encryption for website data.
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Secure storage of customer and transaction data.
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Access controls for internal staff handling bookings.
9. Cookies and Tracking
We use cookies to:
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Enable website functionality.
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Monitor analytics (via tools like Google Analytics).
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Improve user experience and performance.
You can control cookie preferences in your browser settings.
10. Data Retention
We retain your data only as long as necessary to:
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Fulfill rental contracts.
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Comply with legal and tax obligations.
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Resolve disputes or enforce agreements.
Typically, data is stored for up to 7 years unless otherwise required.
11. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated revision date. Continued use of our services implies acceptance of any changes.
12. Contact Us
If you have any questions or concerns about this policy or your personal data:
OBRENT Car Rental Albania
📍 Durrës, Albania
📞 +355 67 201 1174
🌐 https://obrentcar.com/
📧 info@obrentcar.com